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Designing A Unified Experience - Bringing Interaction, Visual, and Industrial...
Delivered at BayCHI (March 2009) and the Usability Marathon webinar (October 2009). Although I don't read my presentations, I've included some notes that approximate what I said in delivering the...
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Making Personas Work (Without Breaking the Bank) - UX London 2011
Maybe you’ve thought about using personas, but been concerned about adopting an expensive tool. Perhaps you or some of your colleagues have tried using personas and been disappointed in the results....
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Storytelling by Design (scenarios talk at Confab 2011)
It can be hard to build relationships with users when you think first about the message you want to convey or the transaction you want to enable, because a great relationship isn't about the story you...
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Journey mapping as insight tool - a healthcare case study UXLX 2012
Journey or experience mapping is a common UX tool, though it's not always applied as effectively as it could be. This presentation shows a simple template for making these maps useful, describes a few...
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Hiring For the Perfect Fit
From warmgun.com: You’re Hired! Strategies for Finding the Perfect Fit In the UX world, Kim Goodwin is a big deal. A regular on the UX conference circuit. Bestselling author of “Designing for the...
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Adapting Design to Your Company Culture
From UXCampOttawa.org: No doubt you’re full of great new ideas to take back to your team. The question is: how will they get the most from what you’ve learned? What works in one team doesn’t always go...
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